Answers to the questions we get most often. Still stuck? Email admin@govyprints.com — we reply within 24 hours.
Ordering
How do I place an order?
Fill out the Build your order form and we will send a quote within 24 hours. No payment is due until you approve your proof.
What is the minimum order?
12 items per product. If you need fewer than 12, tell us — we will be honest about what is possible, but it may cost more per item.
Can I mix colors and sizes in one order?
Yes. Tell us the colors and size breakdown in the order form and we will quote it as one order, as long as it is the same product.
How does sizing work?
When you place an order, tell us how you would like sizes split across the quantity — or if you would like to keep it simple, we can suggest a common size split.
Is there a minimum for screen printing?
Yes — 12 items per product. That is the minimum for most jobs. We will be honest if a smaller order is possible, but it may cost more per item.
Can you remake a design I have already ordered from a different printer?
Yes, in most cases. Send us the design and we will check it — if we can match it, we will.
Design
What file types should I send?
PNG or JPG works best. If you have a vector file (AI, EPS, SVG), even better. If you only have a photo or screenshot of the design, send it anyway — we will take a look and tell you if it will print well.
Can you help with my design?
Yes. If you need help with the design, tell us in the order form — include what you want, colors, and any text. We can help with simple text and layout work at no extra charge.
Can I add names or numbers to shirts?
Yes. Tell us the names and numbers in the order form and we will add them to your quote.
Pricing & payment
How much will my order cost?
It depends on the product, quantity, and number of print colors. Fill out the Build your order form and we will send a free quote within 24 hours.
Do you charge per color?
Yes — the price goes up with the number of colors in your design and with the size of the print.
When do I pay?
After you approve your proof. We send an invoice by email and you pay online. We do not take payment before we have your approval.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and Square. You will get a secure payment link with your invoice.
Timing & delivery
How long does my order take?
Most orders are ready in 5–7 business days after you approve your proof, depending on the size of the order and the product. Rush orders may be possible if you ask.
Can I get my order faster?
Tell us your deadline in the order form and we will let you know what is possible. Rush orders may cost more.
Do you offer pickup?
Yes — free local pickup in the DMV area. When your order is ready we will let you know where and when to collect it.
Do you deliver on military bases?
Yes — local delivery on base is available in the DMV area. Tell us your base and access details and we will work out a time.
Print quality & reorders
How do I know my print will look good?
We send you a proof before we print, so you can see exactly how the design will look and approve it before we print. We only print once you say it looks right.
What if there is a problem with my order?
We want you to be happy. If there is a problem with your order, email us within 14 days of delivery and we will look into it and work with you to reprint or refund it.
Can I reorder the same shirts later?
Yes. Just reference your past order and we can remake it exactly the same way — we will check the design is still available and confirm the price.
Still have a question? Build your order or email admin@govyprints.com.